Our first names


The first name in technical strength

Carol Keenan is a Client Services Director in the Corporate and Institutional Services team of First Names Group in Jersey.

Responsible for servicing a varied portfolio of corporate clients, Carol’s focus is on calm, efficient delivery so clients get what they want when they want it. Her strong technical knowledge, proactive approach and proven track record make her a natural facilitator – capable of offering a comprehensive suite of products and services to meet her clients’ needs.

Be persistent, patient and prioritise your passion.

A four-year Honours degree at Trinity College Dublin gave Carol more than a Bachelor in Law (LLB). She learnt to identify, evaluate and synthesise legal theories and concepts. Carol went on to practice law at a multinational law firm at their headquarters in London and in Hong Kong before moving to Jersey. With 16 years’ legal experience she excels in identifying potential legal issues and implementing solutions.

Always forward facing, Carol really listens to clients and takes the time to truly figure out what they want. She leaves nothing to chance, anticipating potential pitfalls before they happen. Carol relays the client’s needs clearly to the relevant First Names keeping it simple so that everyone works together to get things done. She particularly enjoys working with Paula Thompson because of her enthusiasm, can-do attitude and commitment to clients.


Carol enjoys immersing herself in the culture of the places in which she lives and, having worked in Hong Kong more than once during her career, she has a real love of Asia, particularly China. Interested in discovering more about the gastronomy, landscapes and language of different countries, she is currently working on improving her French and really appreciates the beauty of island life in Jersey.